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RossJuliaRoss Human Resources Outsourcing and Recruitment Process Outsourcing solutions apply best practice principles in a bespoke environment. Your solution is tailor-designed by subject matter experts. Our solutions are flexible and scalable in design and application. Their key components include:

• services scoping
• services design
• support services
• account direction
• vendor management
• on-going program review
• delivery program implementation
• technology, tools and support.

Our BPO and HRO solutions involve the completion by our team, of activities that are non-core to your business operations. Under HRO, HR services and process are delivered on the client’s site by the our expert outsource team, liberating your valuable resources from non-core functions. We are fully accountable for delivery of all agreed outcomes.

Our RPO solution manages the talent recruitment, assessment and selection components of your HR management. Some of our clients implement HRO in a phased manner, where RPO becomes the first stage followed by the more comprehensive HRO componentry.

Our procedures ensure proper performance measurement and reporting, on-going client satisfaction and exemplary results. We operate a number of outsourced contracts with clients who are major brands as well as government organisations. Our history of service excellence has resulted in:

• client awards for excellence
• repeated contract extensions
• significant process improvements for clients
• substantial cost reductions for clients

We have prepared a number of case studies on Recruitment Process Outsourcing.